Warwick Castle Reviews

This was going to be a great night after waiting so long plus a year of personal things. They sent tickets eventually in the wrong names! I can't stand for 2 hrs so why not do a picnic style .we did not go but fighting to get money back we lied to. I have say I'm glad looking at reviews. I'm ill no way would I have coped and I can't believe they took food off you . I hope mr buble gets to know from his management team and 1 hour for 200 no !!!

Went to a music event here, Michael Bublé and it was horrendous. Terrible organisation, sound quality a joke, lack of food and drink stations so people were having to queue into the crowd. When a written complaint was made the response was basically it was the fault of those who attended who were standing in the 'wrong place' apparently......sorry didn't realise standing in with the other thousands of people surrounding me on the area obviously meant for the concert was the 'wrong place' I'll go take a seat in the castle next time!!! Shambles

A very expensive an poorly organised evening! Not recommend for a music venue!

Queues in were not clear and disorganised, as they filtered from 1 to 4 to 1 again!
They had people in the wrong queues and did eventually work it out and walked up and down to advise people.
1.5hrs queueing!

Queues going out were even worse!
They closed every entrance off and filtered everyone like cattle to one exit - felt completely unsafe.

I saw they were taking anything that was food and drink, even packs of small crisps!

Clearly wanted you to buy there food:
Drinks were >£5 - generally £7.50.
Food was >£7.50, a tub with handful of chips £4!

The concert started at 5pm…..Bublé came on at 8:15! He left at 9:40!

So for £200 a ticket it clearly wasn’t value for money and I would not recommend Warwick to visit for a music venue.

Attended Michael Buble concert on 13th July. Paid £200 each for Gold tickets but was very disappointed in how the event was organised and will certainly never attend Warwick castle for a music event again.

Firstly, there was no pre-event information sent out which clearly detailed what you could take in, best place to park etc.

Tickets stated that gates would open at 1700hrs. We were there on time and queued for 1hr before security started letting people in. Security then took 500ml bottles of pop, sweets and crisps off of people who were entering the venue so that food and drink had to be purchased inside. I purchased 1 x can of sprite and 1 x small can of Heineken, which cost 7.50. I then purchased 2 x hotdogs, which cost 15.00.

We could have been in any field in any part of the country. There were certainly no views of the castle.

There was no soap or sanitiser provided in the wash area near the portaloos.

There was nothing special about the gold ticket area and people were corralled in like livestock. Too many people were crammed in this small area.

There was no support act and Buble did not appear on stage until 20.30hrs. He left the stage at 21.30 then returned to finish off with 3 more songs. Very poor.

Upon leaving the venue there was complete disarray. A number of exits were closed so again everyone was herded like cattle.

Overall a very poor show and I certainly would bot reccomend attending a music event at this venue.

I think its a lovely day out. Ive been a couple of times now. When the weather is nice it's great to have a picnic and take some relaxing time.

This is a dreadful place. Do not be tempted to go. It's exceptionally overpriced and tacky. Plus, the staff don't seem to have a clue. I was unable to get a refund on two tickets for the dungeon - they wouldn't let two teenage daughters in insisting that they had to be over 18. But the only rule on the ticket was that they had to be over 10! When we asked for a refund, the attendant simply refused.

Booked a last minute one night stay in a knights lodge. 3 adults one baby .
Fantastic day in the grounds . Knights lodge not worth the price tag.
Dangerous wires hanging from wall mounted tv , no travel cot , very noisy sofa bed that woke everyone up, broken remote, lights out, not enough tea and coffee supplied, no plug for kettle , unless low level, damaged bannister rail, broken stair gate, to name a few. I did send photos and a complaint but did not receive a reply . I have since emailed to chase a response to the complaint . We booked the evening ‘ banquet’ but sadly not that good… not really a banquet… fish fingers that had gone hard under the lights, chicken nuggets, turkey dinner , curry, beef stew… selection of desserts … not as good as expected plus no air con!! Absolutely roasted! Too hot in the restaurant to enjoy eating .
Thought it was a themed restaurant but not up too much .

Staff nice enough to but not in character unfortunately.
Would recommend the castle itself , great day out !! Avoid paying the big price tag to stay !

We recently had a wonderful day out with our grandson at Warwick Castle and as a special treat we booked to stay overnight in the knight’s village. on arrival the reception staff were very friendly and helpful and we made our way to our lodge. considering it was supposed to house seven guests it was a little compact, on top of this there were a number of issues, a stair gate was coming away from the wall and whenever it was opened came off it’s hinges, a kettle placed on a sideboard with no accessible plug and had to be plugged in on a low window sill at child height. Televisions mounted on the wall had wires hanging down again at child height a remote control with no back exposing the batteries a sofa bed who’s springs were so noisy that every one woke up when someone rolled over. Bunk beds that were apparently not suitable for adults forcing you to book the more expensive lodge if you had three adults in your party yet had signs saying maximum weight 18 stone per bunk. Broken wood on banister rail and multiple bulbs out. As we were only staying one night we did not complain to the staff on duty who were lovely and the entertainment was excellent for the children. We did however email merlin customer services on our return home, but alas fair lords and ladies have had absolutely no response. I would highly recommend the castle itself but would avoid the knights village especially during the summer when the prices are extortionate and probably aimed at the American market.

I am an old lady with a little well behaved companion dog travelling alone. I walked to the castle to save on outrageous parking costs but they wouldn't even let me into the grounds with my dog just to get even a glimpse of the castle. (It was too hot to leave her in the car. ) I had expected not to be allowed in the castle. They said they had horses, and peacocks,but this would only be for jousting times and peacocks are fearless!
There are thousands of single older people with dogs who are effectively banned from large sections of public and historical places. This is extremely unfair.

1st time going. Got a deal £20 adult plus free toddler x2 for myself, partner and 2 children under 5. Good parking, 5 mins from entrance (£6 all day). Zog activities, play area, maze all well set out, meet and greet with Zog which the girls loved. Falconry show was superb, so many beautiful birds. Zog live show was fabulous too, great fun, and all set around the fabulous castle itself. Thoroughly enjoyed our day, thankyou all at Warwick Castle.

Excellent day out with the family

What a truely disappointing experience, went for a historical day out and found nothing but commercialism, history was an after thought it was more theme park than historical monument, deffo not worth the £32 entry (and 6quid parking!) and goodness knows what they are doing with the money as it certainly wasn't to up keep the artifacts and buildings ....very very disappointing

These prices are disgusting as it was my ancestors who built the place..I have 4 kids who would love to learn about english history but unable to take them due to the astronomical cost..6 a 29 + 8 plus drinks etc over £200.plus travel..austerity is for the rich..just like the castle..tourist trap tourist prices, shameful.

Total rip off £6 to park on a field 1 mile from entrance , when got there £30 to get in plus £10 to visit dungeon grrrrr rip-off merchants AVOID

Events team at the castle a blooming brilliant. Had our wedding reception here at Christmas. No additional decorations needed at all with their gorgeous Christmas displays and such a fun evening. Thanks everyone! Lucy and Owen